Medicare advocacy & navigation
Match with an advocate who handlesthe calls, the rides, the refills, and the paperwork.
Covered by Medicare · Most members pay $0
A dedicated advocate — real people, backed by a licensed medical group — helps connect the dots. The calls, the paperwork, the rides, the refills: handled, and followed through until done. You keep your own doctor.
Your advocate helps connect the dots — calls, rides, refills, paperwork. You keep your own doctor.
Check My BenefitsTakes about 2 minutes · No credit card — ever- Transportation
- Prescriptions
- Appointments
- Housing resources
- Transportation
- Prescriptions
- Appointments
- Housing resources
- Covered by Medicare
- You keep your own doctor
- A licensed medical group
- HIPAA-protected
Your advocate can help with
Sometimes it's a form. Sometimes it's a ride.
Whatever's standing between you and your health — insurance, paperwork, or life itself — your advocate helps connect the dots.
Phone calls, made for you
Insurance questions, billing problems, appointment scheduling — your advocate gets on the phone so you don't have to, and stays on it until it's resolved.
Paperwork, off your desk
Forms, denials and appeals, referrals — and the follow-ups that slip through the cracks.
People who know your story
Your advocate team keeps your full picture — you never have to start from scratch.
Help with life's roadblocks
If food, rides, or housing needs are getting in the way of your health, we connect you with trusted local resources — and follow up to make sure it happened.
Your doctor stays your doctor
Your advocate works alongside your own doctors — never around them.
A real team behind you
Licensed providers and a large network of trusted community partners stand behind your advocate.
What you get back
Less time on hold. More time for this.
The hours you spend chasing your own care — redialing, waiting, re-explaining — come back to you. Your advocate carries that weight and only brings you in when a decision is truly yours to make.
How it works
Three simple steps
Answer a few questions
Right on this page. It takes about two minutes, and there's nothing to sign today.
We confirm your coverage
We check your Medicare benefits and tell you plainly what's covered — and whether you'd owe anything — before anything begins.
Your advocate gets to work
Your advocate team learns your situation, makes the calls, and follows through.
More than advocacy
Support for your whole life.
Your Pair Team advocates help connect you to the support you need — not just for appointments and paperwork, but for the everyday things health depends on: food, rides, housing resources, and someone who knows who to call. Behind them stand licensed providers and trusted local organizations, and your own doctor stays at the center of your care.
Delivered through Medicare's Principal Illness Navigation (PIN) and Community Health Integration (CHI) programs.
Good questions
Things people ask us
Is this legitimate?
Yes. Pair Team is a licensed medical group with licensed providers and real advocates. Medicare covers dedicated care-navigation support like this, and we'll confirm your specific coverage with you — in writing, in plain terms — before anything begins.
Will this cost me anything?
This support is covered by Medicare, and most members pay $0. Depending on your specific plan, a small coinsurance may apply. We confirm your exact coverage first and tell you plainly what — if anything — you would owe, before anything starts.
We will never ask for a credit card.
Do I need a serious illness to qualify?
Not necessarily. This support is for people managing ongoing health needs — that could be one serious condition, several conditions, or everyday barriers like rides, food, and paperwork that make care harder. When we confirm your coverage, we'll tell you exactly what you qualify for.
Can I fill this out for a parent or spouse?
Yes — many people do. Enter the name and date of birth of the person on Medicare, and your own phone number and email if you're the best person to reach. We'll take it from there together.
Does this replace my doctor?
No — never. A licensed Pair Team provider is involved in setting up your support, and your own doctor stays at the center of your care. Your advocate can't diagnose or prescribe. What your advocate does is make everything around your care easier.
What happens to my information?
It's protected under federal health privacy law (HIPAA), and we use it to confirm your coverage and set up your support — nothing else.
We will never ask for your Social Security number on this page, and never a credit card.
Check your benefits
See what your Medicare coverage includes
A few quick questions. About two minutes. No credit card — ever.