For people on Medicare
The phone calls. The paperwork. The runaround. Handled.
Covered by Medicare. Most members pay $0.
Your dedicated advocate — one real person, backed by a licensed medical group — takes on the calls, the forms, and the scheduling, and sticks with each one until it's done. You keep your own doctor.
Depending on your specific plan, a small coinsurance may apply. We confirm your exact coverage with you — in plain terms — before anything begins.
Check My BenefitsTakes about 2 minutes · No credit card — everSee what your advocate takes off your plate ↓
- Called the insurance companyBilling question sorted · 40 minutes on hold — not yours
- Paperwork submittedReferral form sent · follow-up on the calendar
- Ride to Thursday's appointmentBooked · confirmed the day before
- Covered by Medicare
- You keep your own doctor
- A licensed medical group
- HIPAA-protected
What your advocate helps with
The things that pile up when you're managing your health
Phone calls, made for you
Insurance questions, billing problems, appointment scheduling — your advocate gets on the phone so you don't have to.
Paperwork, off your desk
Forms, denials and appeals, referrals — and the follow-ups that slip through the cracks.
One person who knows you
The same advocate every time — not a new voice with every call.
Help with life's roadblocks
If food, rides, or housing are getting in the way of your health, we connect you with trusted local help — and follow up to make sure it happened.
Your doctor stays your doctor
Your advocate works alongside your own doctors — never around them.
A real team behind you
Licensed clinicians and a large network of trusted community partners stand behind your advocate.
What you get back
Less time on hold. More time for this.
The hours you spend chasing your own care — redialing, waiting, re-explaining — come back to you. Your advocate carries that weight, keeps you posted in plain language, and only brings you in when a decision is truly yours to make.
How it works
Three simple steps
Answer a few questions
Right on this page. It takes about two minutes, and there's nothing to sign today.
We confirm your coverage
We check your Medicare benefits and tell you plainly what's covered — and whether you'd owe anything — before anything begins.
Your advocate gets to work
One dedicated person learns your situation, makes the calls, and follows through.
More than advocacy
A real person — and a whole care team behind you.
Pair Team is a licensed medical group. Behind your advocate are real clinicians and trusted local organizations, so we can actually get things done — not just hand you a phone number. And through it all, your own doctor stays at the center of your care.
Good questions
Things people ask us
Is this legitimate?
Yes. Pair Team is a licensed medical group with real clinicians and real advocates. Medicare covers dedicated care-navigation support like this, and we'll confirm your specific coverage with you — in writing, in plain terms — before anything begins.
Will this cost me anything?
This support is covered by Medicare, and most members pay $0. Depending on your specific plan, a small coinsurance may apply. We confirm your exact coverage first and tell you plainly what — if anything — you would owe, before anything starts.
We will never ask for a credit card.
Do I need a serious illness to qualify?
Not necessarily. This support is for people managing ongoing health needs — that could be one serious condition, several conditions, or everyday barriers like rides, food, and paperwork that make care harder. When we confirm your coverage, we'll tell you exactly what you qualify for.
Can I fill this out for a parent or spouse?
Yes — many people do. Enter the name and date of birth of the person on Medicare, and your own phone number and email if you're the best person to reach. We'll take it from there together.
Does this replace my doctor?
No — never. A licensed Pair Team clinician is involved in setting up your support, and your own doctor stays at the center of your care. Your advocate can't diagnose or prescribe. What your advocate does is make everything around your care easier.
What happens to my information?
It's protected under federal health privacy law (HIPAA), and we use it to confirm your coverage and set up your support — nothing else.
We will never ask for your Social Security number on this page, and never a credit card.
Check your benefits
See what your Medicare coverage includes
Five quick questions. About two minutes. No credit card — ever.